FAQ

We get asked a lot of different questions everyday, but the below are the questions we are asked daily.  As a 501c3 nonprofit organization, it is our responsibility to serve the community, and we cannot serve the community without full and honest transparency.  While some of the topics might be a bit uncomfortable to discuss, it is our responsibility to answer them honestly.  

*warning – euthanasia is discussed in question 2 & 3

🐾 Common FAQ’s

How will the new shelter work?
We’ve been asked a lot about how the new shelter will work as we will be moving from a Dothan City operated shelter, to a nonprofit operated shelter that contracts with the City and County to care for the shelter pets. Wiregrass Pets is a 501c3 nonprofit that was established for the sole reason to build a new animal shelter and to assume responsibility as manager of the animal shelter. Many cities and counties throughout the United States are departing from municipal run shelters and are opting for a model that instead allows a nonprofit to run the shelter through a contract with the municipality.  As a nonprofit, Wiregrass Pets is governed by a board of directors and by-laws with a very clear mission and vision and its sole purpose is to serve the community and better the lives of our community members and companion animals.  

When the new shelter opens, Wiregrass Pets will manage and operate the shelter and be in charge of all onsite animal care, animal placement through adoptions, fostering, and transport, and all humane education and community programming.  The City of Dothan Animal Control Officers and Animal Control Officers within Houston County will remain in charge of collecting stray animals and all law enforcement such as citing for animal neglect, cruelty and hoarding situations, but they will no longer be managing the day to day operations of the shelter.  When an Animal Control Officer collects a stray from within Houston County, they will bring the stray to our shelter.  Once the stray steps foot in our facility, the nonprofit then takes over all care and management of this stray pet.

When the new shelter opens, Wiregrass Pets will only be operating out of the new shelter location, and all remaining pets at the current Dothan shelter will be transferred to Wiregrass Pets and we will take over care at the new shelter.  Our mission is to serve all of Houston County, this is not just a Dothan City partnership, but a partnership with all of Houston County.

Will we be a “No-Kill” shelter?
We are hesitant to use the verbiage ‘no kill’ as it can be misleading for the general public as ‘no kill’ does not mean never kill in the animal welfare community. To be considered a ‘no kill’ facility, 90% of the animals that come into the facility must leave in live placement, whether that be by adoption, foster, transport, or return to home/owner. In the shelter environment, there will be times when we will be making tough decisions on medical and behavior euthanasia. Wiregrass Pets believes that every animal is an individual and should be treated as such. We may choose to euthanize an animal if they are medically suffering and will not have an acceptable quality of life. Euthanasia may also be pursued in cases of animal aggression in which staff and public safety cannot be reasonably assured and management protocols would seriously compromise the animals quality of life. We will place as many adoptable pets as we can.
How will we address overcrowding and potential euthanasia for space?

Overpopulation in animal shelters is a serious issue across the United States, but intake in shelters in the Southeastern part of the county is especially high. Unfortunately, the most commonly used solution to controlling overpopulation in animal shelters is euthanasia, which we know does not solve the problem, it simply creates space for another animal to come in, their fate also likely being euthanasia. The other unfortunate thing is there is no quick overnight fix to solve this crisis, it’s a community problem, and the only way to solve this is by having access to low cost spay and neuter services for community pets, and having robust adoption, fostering, rescue transport, and community support programs within the shelter (like a community pet food and resource pantry, behavior and training resources, and access to low cost vet resources).

While we will be contracted with the City of Dothan and Houston County to take in stray animals, our owner surrender program will be on a managed intake schedule to ensure we have the space to accept this owned pet. Shelters that enact these programs and partner with community vet and clinics to help spay and neuter do not have to euthanize for space. It’s difficult, but possible, and we can do it. We do not foresee having to euthanize for space given the programs we will have available when we open. At times it will be a struggle, but we can do it if we have involved community members to help us succeed.

We will also hold weekly Pathways meetings in shelter, these meetings are to discuss the shelters most at risk and vulnerable pets and to work on a placement pathway for them through adoption, foster, or rescue transport. The last thing to mention as it is our responsibility to provide full transparency, when we open, the home page our of website will have every single intake and release number, so every community member will know how many animals we have taken in, how many were adopted, fostered, transported by rescue, returned to owner, or euthanized.

Adduendum 10/23/25

Our mission is to give every pet a chance at a happy, healthy life. While we work tirelessly to avoid euthanasia, limited space and resources may occasionally force difficult decisions. We are continually expanding partnerships and foster programs to minimize these situations. Sometimes Wiregrass Pets may have to make that call.

🐾 Adoption FAQ’s

Can I place a pet on hold?

We operate on a first come, first serve basis and can not place a pet on hold

How old do you have to be to adopt a pet?

Adopters must be at least 19 years of age to adopt and bring a valid form or identification.

How long does the adoption process take?

The adoption process can take about an hour and does not require you filling out any paperwork ahead of time.  Please note: the wait times might be longer on our busier days.

Do I need an appointment to meet a pet?

No, you never need to make an appointment! You may visit Wiregrass Pets during normal business hours. We are open seven days a week.

A pet I want to meet is in foster, how do I meet them?

Please email adopt@wiregrasspets.org with the pet that you are interested in meeting to set up a meet and greet or get additional information

I have another dog at home, can I bring them to meet the dog I’m interested in adopting?

We recommend if you have other dogs in the home, to bring them to meet the dog you are interested in adopting. We can facilitate a dog-to-dog introduction with our staff to make sure it’s a good fit. Please note: some of our adoptable dogs require a meet with potential other dog(s) in the home.

We do not do cat-to-dog meets at Wiregrass Pets. Instead, our team will talk with you and provide resources on how to successfully transition your new dog or cat into a home that has cats.

What are your adoption fees?

$85 for cats and $150 for dogs

What other expenses will incur after adopting?

All of our adopters are expected to have a proper leash and collar for their dogs or a carrier to take home cats. We offer a variety of retail items that may be purchased.

Adopters should be prepared to budget for ongoing annual expenses including food, veterinary care, supplies, and potential training, insurance, or grooming

What if I’m unsure a pet will be a good fit for my home?

During our adoption process, we strive to make good matches between people and pets; however, we recognize that there can be some unknowns in terms of how a pet will fit into your home. Slumber parties and foster-to-adopt can help alleviate some of those concerns! This allows you to take a pet home for a specified amount of time to see how they do in your home environment before committing to an adoption. 

Can I take my new pet home the same day?

Yes, in most cases!

What happens if I need to return a pet I adopted?

We understand that not all adoptions are the best fit once they get to their new home. We do allow returns of our pets at Wiregrass Pets within 30 days of adoption.  Please call us if it’s been more than 30 days after adoption.

Do you keep a list for adopters that want to adopt a specific breed?

We do not keep a list, we would recommend you go to adoptapet.com and fill out what type of pet you are interested in, that way if a pet matching that description comes into Wiregrass Pets, you’ll get a notification from the adoptapet.com website.

🐾 REhoming FAQ’s

Rehoming Owned Pet Resources
    • We understand there may be issues that arise in your home that force you to question whether you are able to keep your pet. Making this decision is difficult and we are here to offer guidance and support. Our goal is to help you as you navigate this decision, and give you the resources you need to ensure your pet is rehomed to a wonderful family
    • We urge you to exhaust all other resources and alternatives before surrendering your pet to Wiregrass Pets. While Wiregrass Pets does everything we can to ensure animals in our care are comfortable, we average many intakes a day and care for over 4,000 animals each year. An animal shelter is a stressful environment for any animal, but especially for owned pets. Our state-of-the-art shelter cannot compare to the love and care that a pet receives at home. 
  • Please note we are not able to accept same day owner surrenders as we do not have the capacity for every owned pet that owners are wanting to relinquish.  We will help and provide resources for you to rehome on your own, but we cannot take your pet the same day.  Wiregrass Pets will charge an owner surrender fee of $30 per owned pet surrendered.
  • If you are moving and can not take your pet with you please make arrangements prior to your move to rehome your pet and do not rely on Wiregrass Pets being able to accept your owned pet
  • Check out this website which lists pet friendly rental housing across the country: https://www.mypitbullisfamily.org/research
    • As an alternative to relinquishing your pet to Wiregrass Pets, we encourage you to rehome them privately. By rehoming your pet privately, you prevent them from ever having to enter a stressful shelter. As their owner, you are the best person equipped to match them to their new home as you know them best and can advocate for their unique qualities and personality.
    • Give your photos, story and email to everyone you know asking for their help in finding a new home for your pet. Use your social media profiles to ask your network to share your pet and assist in the search for a new, loving home. Advertise through your community bulletin board, neighborhood association Facebook pages, or your local NextDoor app. Ask friends, co-workers, and family members if they are looking to add a companion to their family. Placing your pet with someone you know will ease the transition for you, the new guardian, and for your pet!
    • Simple templates can be found online to create a rehoming flyer or poster through https://rehome.adoptapet.com. If you are the creative type, there are several free graphic design resources available to create something that may be more pleasing to the eye and grab more attention. Checkout sites like Canva. You can share your rehoming flyers and posters online and in the community. If you are posting them around town, be sure to place posters at the library, pet supply stores, community centers, veterinary offices, and grooming salons, where pet owners and pet enthusiasts may visit.
    What are the benefits of rehoming privately?

    All shelters across the country are having a difficult time right now with their intake numbers going up and many do not have space for all the pets coming in, which unfortunately means many shelters are euthanizing for space.  Even more unfortunate is that the owner surrendered pets are the first to be euthanized. Rehoming your pet privately has many benefits. The first being you’re preventing your pet from having to enter a stressful shelter environment. Many owned pets have a difficult time transitioning in a shelter due to the sounds, smells and new interactions. This stress can impact how potential adopters view them, and prolong their stay in the shelter. Privately rehoming a pet can also help owners transition after giving their pet away. The guilt that can accompany the unknown outcome of your pet is no longer present as you are able to meet their new family, and maybe even stay in contact to see how the pet is doing in their new home. Lastly, privately rehoming gives shelters the ability to reserve open kennels for animals who truly need shelter services and prevents organizations from having to make difficult decisions regarding the animals in their care due to capacity issues.

    Can I introduce my pet to a potential adopter at Wiregrass Pets?

    If you do not feel comfortable having the potential adopter come to your home to meet your pet, we would suggest using a local park such as West Gate Park or East Gate Park, or the Forever Wild Trails as a meet up spot. We are unable to accommodate meetings inside or outside the shelter. Wiregrass Pets would not have any involvement with the potential adopters that contact you about your pet. We are unable to facilitate the meet-n-greet or assist with the transfer of ownership.

    • Meeting new people in a new space can cause stress to your pet which in turn may cause them to act differently than they normally would. It’s important to keep this in mind when setting a meeting place. Bringing your pet into a shelter environment for introductions is not the best option for your pet. When at all possible, we highly recommend introducing your pet to their potential new owners in an environment that is already familiar to your pet.
    • While you can reach out to other rescue organizations, remember many rescues in Houston County are normally full, so be sure to include reaching out to organizations further away and surrounding and northern states.   Foster based rescues typically can take pets if they have a foster home available, but it can take time to find an available foster home. 

    🐾 Foster Program FAQ’s

    How do I become a foster?

    It’s simple! Just reach out to our team, and we’ll walk you through the application and onboarding process. We’ll help match you with the foster program that best fits your lifestyle.

    What are the requirements to foster?

    Requirements vary depending on the type of foster program (long-term, short-term, bottle baby, dog day out, or slumber party). Please contact us directly for the most up-to-date details and to find the best fit for you. 

    Email for more info->info@wiregrasspets.org

    What kind of support does Wiregrass Pets provide?

    We’ve got you covered! All foster families receive:

    • Food & Supplies (bowls, litter, toys, crates, bedding, etc.)

    • Medical Care (vet visits, vaccines, medications, and emergency support)

    • Training & Guidance (access to our dog trainer and behavior specialist)

    • Ongoing Support (our staff is just a call or message away for questions or help)

    How long do foster pets stay with me?
    • Long-Term Foster – Until adoption, or you need a break, often several weeks or longer.

    • Short-Term Foster – A few days to a few weeks.

    • Bottle Baby Foster – Until the kitten/puppy is old enough to eat on their own or transition to adoption.

    • Dog Day Out – Just a fun day adventure with a pup!

    • Slumber Party – An overnight or weekend stay to give a dog a break from the shelter.

    What if I can’t keep the foster pet the whole time?

    No worries! We’ll work with you. Just let us know as soon as possible, and we’ll arrange for another foster home or bring the pet back to the shelter.

    Can I adopt my foster pet?

    Absolutely! Many fosters fall in love with their foster pets (we call this a “foster fail” in the best way). If you decide your foster is meant to stay forever, we’ll guide you through the adoption process.

    Do I need previous experience to foster?

    Not at all. We’ll provide guidance, resources, and support every step of the way. Our goal is to make fostering a positive experience for both you and the pet.

    🐾 Volunteer FAQ’s

    What types of volunteer opportunities are there?

    We offer a variety of ways to get involved, whether you’re an adult, teen, or child and no matter your interests. Helpers can walk dogs, cuddle cats, assist with events, help behind the scenes, deliver pets to appointments, and more.

    Who can volunteer and what roles are available by age?
    • Kid Volunteers (12 & under, with adult supervision): Enrichment projects, donation drives, “Book Buddies,” decorating, and participate in family-friendly events.

    • Junior Volunteers (13–17): Help with adoption events, create toys and treats, assist with light shelter tasks, and learn teamwork and animal care.

    • Adult Volunteers (18+): Provide direct animal care (walking, feeding, socializing), assist with administrative work, serve as transport heroes, support fundraising and outreach, and even mentor newer volunteers.

    How do I sign up to volunteer?

    Just reach out to us to get the process started! We’ll guide you through everything—from filling out an application to scheduling your first shift.

     Volunteer Here

    What kind of training or support do volunteers receive?

    You’ll receive all the support you need, from onboarding and hands-on training to having experienced volunteers and staff ready to answer your questions. You’re never alone in this.

    Do I need experience caring for animals?

    Not at all! We welcome everyone, whether you’re pet-savvy or just a big animal lover. We’ll give you clear instructions and support to make sure you feel confident and comfortable.

    How much time do I need to commit?

    We’re flexible! Whether you can help once a week or once a month, your time matters. Let us know your availability, and we’ll find a role that fits your schedule.

    Am I able to volunteer at events or off-site locations?

    Yes! We love having volunteer support at adoption events, fundraisers, and community outreach programs. You can also assist with transporting pets to partners and vet visits if that’s something you’d like to do.

    Can volunteering lead to employment or other opportunities?

    Many volunteers go on to take on leadership roles or even join us professionally. Volunteering is a great way to grow your skills, connect with like-minded people, and become a vital part of our team.